Terms and Conditions of Use

1. Identification

This website is owned by Klevie, Lda., legal entity no. 518 635 333, with registered office at Rua de Santiago, 28, 2ºC, 4460-807 Custoias.
Contact: info@klevie.pt

2. Purpose

These Terms and Conditions govern access to and use of this website, as well as the services and information made available by Klevie, Lda.
By accessing and using the site, the user declares that they have read, understood, and accepted these Terms and Conditions.

3. Use of the Website

The user agrees to:

  • Not use the website for illegal purposes or purposes prohibited by law.

  • Not introduce or spread viruses, malware, or other harmful content.

  • Not copy, reproduce, or exploit the website’s content without prior written authorization from Klevie, Lda.

4. Intellectual Property

All content on this website (texts, images, logos, design, software) is the property of Klevie, Lda. or duly authorized third parties.
Its use, reproduction, or distribution without express consent is prohibited.

5. Limitation of Liability

Klevie, Lda. makes every effort to ensure that all information presented on the site is accurate and up to date.
However, it does not guarantee the absence of errors or omissions and is not liable for any damages resulting from the use of the site or the interpretation of the information contained therein.
The site may contain links to third-party websites, for which Klevie, Lda. assumes no responsibility regarding their content or policies.

6. Changes to the Website and Terms

Klevie, Lda. reserves the right to, at any time, change, suspend, or discontinue the website or parts of it, as well as to modify these Terms and Conditions.
It is the user’s responsibility to periodically review this page in order to stay up to date.

7. Personal Data Protection

The processing of users’ personal data is governed by the Privacy and Cookies Policy, available at [link to privacy page].

8. Alternative Dispute Resolution (ADR)

In accordance with Law no. 144/2015, of September 8, Klevie, Lda. informs consumers that, in the event of a dispute, they may resort to a Consumer Alternative Dispute Resolution Entity.
Competent ADR entity in Portugal:
CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Website: www.cniacc.pt

Consumers may also use the European Union’s Online Dispute Resolution platform, available at: https://ec.europa.eu/consumers/odr.

9. Complaints Book

Klevie, Lda. provides access to the Electronic Complaints Book, available at: www.livroreclamacoes.pt

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by Portuguese law.
Any dispute relating to their interpretation or execution shall be submitted to the competent court of the district of Klevie, Lda.’s registered office, without prejudice to the applicable mandatory legal rules.